Kyivstar TV is a modern digital interactive TV service with access to more than 430 TV channels and a library of thousands of movies, TV series and shows in Full HD quality. All content on the platform produced by Ukrainian and international TV channels and studios is legal and will satisfy the tastes of all members of your family.

Unlike analog and satellite TV, Kyivstar TV has the following advantages:

• High image quality with up to 4K resolution and 5.1 soundtrack;

• The ability to link five devices to one account and simultaneously view content on three devices (TV, computer, tablet or smartphone) without losing quality;

• Signal quality does not depend on weather conditions;

• Contains more than 20 000 movies, series and shows in the VOD library;

• Pause and rewind: Ability to pause a program and continue watching from the same place.

• TV Archive: View your favorite programs in a recording.

• Simultaneous viewing on multiple devices: Watch TV on your smartphone, tablet, or computer.

• Personalized content recommendations based on your preferences

• For mobile subscribers (Kyivstar and other operators), the login to Kyivstar TV is a mobile phone number. The password for access will be sent by SMS to the specified number at each authorization attempt or via Viber.

• For users of Home Internet, the login to Kyivstar TV is the customer's personal account number. You can find your account number in your personal account in the My Kyivstar system. The password will be sent by SMS to the mobile phone number specified in the My Kyivstar system when you connect for the first time.

The password change function is available only for Home Internet subscribers registered on the platform using their personal account number.

You can change your password in the Settings section on any of your devices.

There are several ways to recover a lost password:

• log in to your Home Internet account in the My Kyivstar system In the Connected services > TV > Password recovery section, enter your mobile phone number and click Connect. An SMS with a new password will be sent to the specified number;

• make a request *459# or 459XXXXX#, where XXXXX is the number of the personal account of the Home Internet service;

• contact the support chat or call the call center at 460;

• visit the nearest Kyivstar store for help.

Subscribers registered using a phone number receive a password via SMS with each new login.

• Check if you are receiving other SMS from Kyivstar, it is possible that the reception is blocked and you need to unblock it;

• check the phone memory. If it is full, SMS cannot be delivered and you need to clear the phone memory;

• make sure you are within mobile coverage. If you have Internet access, try to get the code via Viber to the same number.

• try logging in on another device.

Kyivstar mobile subscribers and those of other mobile operators can take advantage of all the benefits of the service by purchasing one of the subscriptions.

To do this, you should log in to your personal account using your phone number, go to Profile > Packages, select a tariff and click Connect.

• Kyivstar subscribers are charged for the service from their mobile account.

• For subscribers of other operators, the service fee is charged to the credit card specified during the connection.

Kyivstar Home Internet subscribers can choose one of the packages Vse Razom. This service provides access to home Internet, mobile communications and online TV on extremely favorable terms. To take advantage of the offer, you need to choose one of the tariffs on this page and click “Connect”. After that, you will need to fill out the “Application for Connection”. You can also leave such an application by calling the contact center at 460. Our colleagues will contact you at the number indicated as a contact in My Kyivstar to agree on the date and details of the connection.

The service is renewed on a monthly basis (or in 3-6-12 months if you have purchased a long-term package) with certain differences for different types of subscribers.

• For Kyivstar mobile subscribers, the service fee is charged to your mobile account on the day when the previous payment was made.

• For subscribers of other operators, the payment is charged to the card specified when connecting the service on the day when the preliminary payment was made.

• For Home Internet users, the payment for services is charged by the 3rd day of each month. If you use the services of the Vse Razom tariff, the payment is charged on the 1st day of the month.

Please note that the first month of using Kyivstar TV services is charged for the number of days remaining until the end of the month.

If a Kyivstar mobile subscriber has insufficient funds on his/her account at the time of payment, the daily fee for the service will be charged.

Subscribers of other mobile operators can add one or more payment cards to extend the service. To do this, log in to your personal account, select “Payment details” in the “Profile” menu and click “Add new card”. The next charge will be made from this card.

Home Internet subscribers can order the “Week of Trust” service. For 7 days you will be able to use the home Internet, watch TV, call Kyivstar numbers and receive 100 MB of mobile Internet daily for free. For more information about the service, please call 460.

You can find out the name and terms of your tariff by logging in to the web version or the Kyivstar TV application from any device. Information about the connected tariff can be found in the “Profile” menu in the “Packages” > “My packages” section. Detailed information about the terms, payment and available content can be found by clicking on the name of a particular package.

Service deactivation differs for different types of subscribers.

Kyivstar mobile subscribers can disconnect the service in several ways

• in the My Kyivstar system by logging in to the mobile application or website;

• by calling 477*760 and following the voice prompts;

Subscribers of other mobile operators can disable the service in their personal account. To do this, log in using your phone number, in the “Profile” menu, open the “Packages” tab > “My packages”. Select the package you want to disable and click on the “Disable package” button.

Home Internet subscribers can disconnect the service by calling the Contact Center at 460.

Kyivstar mobile subscribers and subscribers of other mobile operators can use one of the regular plans. Plan content depends on its price. Each plan includes: online TV (280+ channels), a movie library (5,000+ movies) and series, various shows, cartoons, adult content, sports content, and more.

In addition, on Kyivstar TV you can buy or rent a single movie or series. Content available for purchase is marked with a “Purchase” label.

For Kyivstar mobile subscribers, the Light Start package includes the first 30 days of free platform use. After that, the “Family” package is activated.

Subscriptions for 3, 6 or 12 months can be purchased by mobile subscribers (Kyivstar and other operators). Detailed information on the cost of the subscription can be found in the menu “Profile” > “Packages”.

Kyivstar mobile subscribers are not charged for using the Kyivstar TV application, provided that they use it within 2G, 3G or 4G* networks.

Please note that the subscriber must log in to the application using the phone number where Kyivstar TV service is connected.

*In roaming, the tariff is charged according to standard roaming conditions.

You can use the promo code by logging into your account from any device. Go to the menu “Profile” > “Enter promo code” and enter it in the appropriate field.

One Kyivstar TV account provides access to the platform on five devices. You can watch content on three devices at the same time.

You can watch Kyivstar TV

• on a computer by logging in to https://tv.kyivstar.ua;

• on a mobile phone by downloading the application in the Play Market, AppStore or App Gallery;

• on a TV with Smart TV or Android TV operating system by downloading the application from the market;

• on a regular TV after connecting a media player with Android TV operating system and downloading the Kyivstar TV application.

You can buy a Smart TV box that turns your TV into a new, “smart” device with access to all internet resources and network services.

Get the Kyivstar TV Smart TV box on Android with a -45% discount and 3 months of Premium HD as a gift.

Kyivstar TV offers access to more than 430 TV channels to suit every taste. Among them are national, entertainment, children's, educational, sports, movie and TV series, as well as radio. Kyivstar TV also provides access to more than 20 000 movies, TV series, shows, cartoons and programs from the best world and Ukrainian content producers.

Kyivstar TV offers more than 20 children's TV channels, among which both the youngest children and teenagers will find something interesting. The library is conveniently organized by genre and topic. Here you can find educational cartoons for kids, the most popular animated series, teen programs, and movies for the whole family.

It is possible to create a separate children's profile with pre-selected high-quality and safe content. This is a convenient and safe environment for your children, where you don't have to worry that they will see something unwanted. Personalized recommendations will help your child find exactly what they are interested in.

Also, there is a separate additional package “For kids” for children's content. Make Kyivstar TV comfortable for the whole family.

Ad-free applies only to Kyivstar TV’s own channels, and only with the top-tier subscription. It also includes a library of 20,000+ movies, series, and shows — all legal content, free of ads for fraudulent sites.

The My Videos tab allows you to quickly find your favorite movies, TV shows, programs, shows, and TV channels.

Watch history - keeps a history of the movies, TV shows, and TV shows you've watched, in chronological order, starting with the last one you watched.

Favorite TV - just click the “star” on the page of your favorite TV channel and next time you will quickly find it in the “My Videos” tab.

And to save your favorite movie, cartoon or show, just click the “star” on their page and you'll find it in the “Favorite Videos” tab.

Purchased - stores the history of purchases or rentals of content on the portal.

If you missed your favorite show or program, you can use the TV archive function. This feature is available for 7 days after the broadcast. To use the function, go to the page of the desired TV channel, select the program you missed in the schedule, and enjoy watching it.

In addition, you can pause the broadcast at any time and return to watching or even watch the program from the beginning whenever it is convenient.